Every customer is unique, but our dialogue always starts the same way. What do you value? What are your goals? Open communication, and successful collaboration is at the core of what we do. Our approach has created fantastic working relationships with our clients, and we enjoy seeing them flourish.
Our first meeting is always free with no obligations. You tell us what you want and how you want it. We then sit in a dark room and think hard about how we can achieve this for you. We consider your time constraints, budget, potential risks (and how to mitigate them), current assets, and more. This may be done by a detailed audit, visiting you on-site, or even talking to your customers - it all depends on the project and what you're trying to achieve.
Our client relationships are ongoing collaborations. After we've created a detailed proposal, we'll work with you to get the best out of the technology available. Throughout the project, we’ll keep you up-to-date with the work we’re doing and where it's headed. We respect the value of ownership so you can be as involved as you want, because it’s a collaboration. We’ll stop using the word collaboration now, but you get what we mean!
We deliver your product on a schedule to suit you. There are two things that we don’t compromise on: quality and customer service. And pizza. Ok so that’s three things. But seriously, our priority is to deliver the best products and services, exactly how you’ve envisioned it. Customer service is at the forefront of what we do, which is why aftersales care is available to all clients for an agreed time period after we're finished. I guess we just find goodbyes difficult.
We support home IT promptly and professionally no matter the scale. Whether you want a fully kitted home wireless network installed, or there's a printer that's just refusing to connect - we can help. Our services extend to more advanced services, such as data recovery, where we start work immediately if the issue is time-sensitive.
Whether you manage an independent physical shop, a commercial office, or run an online-only business, let us do the difficult work and find a solution for you. You can decide whether we manage your entire IT infrastructure, or work on individual small-scale projects.
Education is our bread and butter. Let us help you engage with the safest, latest, and most reliable technology. We can integrate these technologies into the classroom for pupils, as resources for teachers, and into the offices for staff. We have a track record of utilising technology to enhance the National Curriculum for a more engaging and successful learning environment.
"Can you help us improve our Wi-Fi reliability?" Absolutely. "Do fish get thirsty?" Apparently not! If you have any questions, or just want to chat to see what we can do for you please contact us and we'll get back to you as soon as we can.